Privacy notice

Updated 29 October 2026

Who handles your enquiry

IGTS Technical Services LLC uses enquiry information to respond to your request, assess project requirements, discuss surveys and quotations, and follow up on requested work. Our contact is sales@igtstechnicalservices.com, telephone +971 56 140 1560. Our office is Office No 3B/C3, 3rd Floor, Hamarain Center, Deira, Dubai, UAE.

Information you provide

The forms request your name or company, phone number, selected service and project details. Depending on the form, you may also provide an email address, site area, map link, photographs or a short video. Door and shutter enquiries can include the door type, work required, job-site Emirate and property type. Location, camera use and attachments are optional. Your browser asks for permission when you choose a camera or location feature; granting browser permission alone does not submit an enquiry.

Please provide only information you are authorised to share and that is needed for the project. Avoid including unrelated personal information, passwords or identity documents.

Saving and following up

When submissions are enabled, a successful submission is stored with an enquiry reference in private website storage. Optional uploaded media is stored outside the public website folders. It is not published in a public gallery. Authorised IGTS staff use enquiry information to handle your request. Hosting and email services support storage and delivery.

When enquiry notifications are enabled, the website sends the enquiry reference and submitted details to sales@igtstechnicalservices.com. Uploaded files remain in private website storage; the notification does not create a public download link. Email copies may remain in the company mailbox separately from the website record. A saved reference confirms website receipt, rather than a confirmed booking or delivery of a notification email.

Sessions and abuse protection

The website uses necessary cookies and session information to serve pages and protect form submissions. The enquiry system stores a keyed hash derived from the submitting network address to limit repeated submissions. The hosting service may also maintain technical access and security logs. These records support website operation and abuse prevention.

Advertising and external services

Advertising measurement is disabled on this .ae website. The enquiry system does not store advertising click identifiers or send form details, site media or location information to advertising measurement events.

WhatsApp, telephone, email and map links open the relevant external service. Embedded maps may contact the map provider when the page is viewed. Those services handle technical information and any information you choose to send under their own privacy information. Review any prepared WhatsApp message before sending it.

Retention and requests

Website enquiry records and uploaded site media have a retention period of one calendar month from receipt. An hourly retention job removes expired website records and uploaded files on its next scheduled run. Records with a notification in progress are deferred until that processing is resolved. The job does not remove mailbox copies or recovery backups; these copies are handled separately for enquiry follow-up, resulting work and recovery. Contact IGTS to ask us to review additional copies with a removal request.

Contact our sales team to ask about information you have submitted or to request access, correction or removal. Include your enquiry reference when available. Do not send passwords or identity documents with an initial request. IGTS reviews requests about information you have submitted. Changing browser permissions does not remove a previously submitted enquiry.